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Detailed Vendor Ratings
Criteria Average rating Number of ratings
Products as described 4.7 271
Shipping time 4.2 272
Shipping and handling 4.4 267
Recent Feedback: 4.4 stars
5/5 "good prices, fast delivery, very satisfied"
noble dental, 8/19/19
5/5 "Great product. Better than one came with machine.
Great price, awesome customer service"
Mishiko40, 8/16/19
5/5 "I love using Laser Rock. It's fast setting time is a huge plus and it doesn't chip easily. I'll even use
it to get a set of models quickly mounted on an articulator."
DB, 8/13/19
5/5 "The delivery was surprisingly fast - very much appreciated!!"
Yu lab, 8/13/19
5/5 "Ships quickly and good prices"
Dr. K, 8/8/19
1/5 "after three weeks, i had to cancel my orders. Did not ship or did not have items.

Net32 Response: We are sorry that the customer's delivery expectations were not met. The order was placed on 7/22/19. The customer cancelled the order on 8/7/19. We are working with DDI Supply to speed up delivery and provide more accurate processing times."
sean, 8/7/19
5/5 "Shipped the next day!"
Irvin, 8/7/19
1/5 "I had to call customer service after waiting for 3 weeks for my order to ship. They did finally ship it but shipped it to the wrong state so I never received the product.

Net32 Response: We apologize to the customer for the delay. Our records indicate the order was placed on 6/21/19. DDI shipped the order on 7/2/19 but mistyped the tracking number. The tracking number was then corrected. The package was delivered to the customer on 7/8/19 by USPS."
Equine dentist, 7/5/19
5/5 "Products came in good condition and within a reasonable amount of time. The great pricing was the most important thing when we ordered ."
Childrens, 7/1/19
5/5 "Just what I was looking for. Arrived quickly and the best price I have found."
Carol, 7/1/19
5/5 "Net32 has what I need and at the best prices. Their shipping is very fast, usually 3 to 4 days, even on large purchases. I use them for all my supplies which are used in large quantities. Quick and easy checkout, and no advertisements flooding my inbox! I love net32!"
Evan Taylor, 7/1/19
5/5 "Delivery was fast and the order was right."
Sayda, 6/26/19
5/5 "Great for cleaning"
RDA Olaes, 6/24/19
5/5 "The product came in a timely manner."
Ann, 6/21/19
5/5 "Easy ordering and fast delivery."
BReaves, 6/15/19
5/5 "Works great! Package came with 2 shields, not 1. Great price!"
Kristine, 6/14/19
5/5 "Great product! Great value! Excellent company!"
ODC, 6/12/19
5/5 "edge easy was good, patients love it."
mh1908, 6/8/19
5/5 "As described, fast shipping."
Nick, 6/7/19
2/5 "ordered form this vendor, and have to cancel because item was back order and needed the gloves asap. today I realize they charged to my credit card and they never refunded. usually don't pay attention to card statements. now I'll have to review all my previous transactions.

Net32 Response: Net32 notified DDI Supply of the issue. DDI issued a refund. We apologize for the oversight. Net32 is working with the vendor to provide faster and more accurate updates on backorders."
kbj, 6/7/19
2/5 "I was shocked to see the items and the invoice attached. Very expensive. Very late delivery considering the shipment fee. I’ll have to return .

Net32 Response: The order was placed on 5/18/19. DDI Supply shipped the order on 5/23/19. US Postal delivered the product on 6/5/19. The customer requested a return. Net32 refunded the customer as part of Net32's 30 Day Money Back Guarantee."
Happytooth, 6/6/19
2/5 "Placed the order on May 14, 2019, received it on June 4, 2019.

Net32 Response: The customer is correct. The order was placed on 5/14/19. DDI Supply shipped the order on 5/21/19. US Postal took several days for transit and ultimately delivered the package to the customer on 6/4/19. We apologize to the customer for the delay with receiving the order."
Smile, 6/4/19
5/5 "Accurate description and prompt delivery of item."
ryana1, 5/31/19
5/5 "Shipping was lightning fast, and a very competitive price for everything!"
robtherobot, 5/23/19
5/5 "Item was backordered, then vendor underpromised and overdelivered on a new shipping date."
Pedro, 5/23/19
5/5 "Great!"
Manager, 5/21/19
5/5 "Received the product promptly and it was in good condition. Product works very well."
Dr. O, 5/20/19
5/5 "Good"
Office Manager, 5/20/19
5/5 "great price on wonderful product"
jjhoops54, 5/14/19
2/5 "Although the chair covers are exactly the ones we have used in the past, the box they came in was received crushed and unusable.

Net32 Response: We are sorry the customer received a shipment that did not meet their expectations. Net32 sent the customer a replacement shipment from another vendor at no charge. A $25.00 value."
Dr. Hill, 5/9/19
5/5 "As described and fast!"
Osceola, 4/29/19
3/5 "It took a month to receive this item... inconvenient.

Net32 Response: We apologize for the delay and any inconvenience. The customer placed the order on 3/18/19. DDI Shipped the order on 4/12/19. The order shows delivered on 4/17/19. Net32 is working with DDI Supply to improve shipping and handling times."
L W J DDS, 4/18/19
5/5 "Items were delivered on time and in perfect condition."
Get Tootha Choppa!, 4/16/19
5/5 "Came in on time and House brand is just as good as name brand and you save big!!"
Chris, 4/10/19
5/5 "Excellent staff and service but delivery took too long."
Afzal Haleem, 4/3/19
3/5 "Edit--changed rating to three stars because they gave full return but only after some more back and forth with net32 customer service (who were very good)
Ordered a product in a specific color to work with my tray setups. The vendor sent a different color purposely and without asking. Their response--can't you keep it? The color is similar. I returned it--the vendor did not return the shipping costs for their mistake. Poor way to do business.

Net32 Response: According to DDI Supply, the color that was ordered by the customer is no longer available from the manufacturer. The customer has been refunded by DDI Supply in full. We apologize to the customer for any inconvenience."
MIH, 3/28/19
5/5 "These were perfect for the ortho bags we were putting together for our patients! Great selection, prices & fast shipping."
Angela, 3/26/19
5/5 "My experience in delivery is that they quickly did the ship the items ie right away filled and accurate as it was with reasonable were the S&H charges.
from Peter the doctor"
peter, 3/24/19
4/5 "Good communication when product was out"
dawnskees, 3/21/19
2/5 "Backorder dates are super inaccurate. States "will ship March 3rd" It is now March 13th and item is still backordered. Unreliable

Net32 Response: DDI Supply said the product is backordered from the manufacturer directly. Net32 checked with other vendors and they said the same thing. DDI sent a partial shipment to get the customer by until the bulk pack is available from the manufacturer."
DDSDDS, 3/13/19
5/5 "As described and accurate Quick delivery"
Dr. T, 3/12/19
5/5 "The syringe was on back order but still arrived in a timely manner, was reasonably priced, and exactly as described."
Keely, 3/11/19
5/5 "They are great"
afd, 2/26/19
4/5 "Was on back order but vendor did the best job to get it to my office fast!"
Shannon Lorenzo, 2/26/19
5/5 "."
TC, 2/20/19
5/5 "Great Seller!"
smiles, 2/11/19
5/5 "Great service!"
DocNaka, 1/29/19
5/5 "great price"
spiff, 1/29/19
2/5 "After you place the order, that's when they'll tell it's back-ordered. Then, they make it difficult to cancel the order. I'm having trouble right now with this.

Net32 Response: Apologies for the issue and the delay with the resolution. The customer's order did get cancelled and the customer has been refunded."
Ish, 1/25/19
2/5 "Charges your card immediately for items that are out of stock. Does not ship the remainder of your other items until they are requested to do so."
Mtn16744, 1/18/19
5/5 "Great"
Gardner, 1/14/19
5/5 "Great price, same product as I always use but from other distributor"
DentistCa, 1/2/19
5/5 "Works as expected."
WPD, 12/31/18
5/5 "Fast shipping- some of the other vendors need to take note. No issues. Trusted vendor. Will use this vendor when I need something fast."
Jsl, 12/23/18
1/5 "I returned an order and have been waiting for weeks refund. We sent item on 19th, they received it on the 24, its the 12th and we are still waiting to hear from vendor.

Net32 Response: We are sorry for DDI Supply's delay with the refund. DDI refunded the customer on 12/13/18. We have sent the refund confirmation to the customer."
Irene, 12/10/18
4/5 "average shipping, processing time."
Boksilee, 12/7/18
5/5 "Fast shipment and great product!!"
Darren, 12/7/18
5/5 "Excellent product..fast delivery."
Dr Roman, 12/3/18
2/5 "Received variation of product, instead of what was specifically ordered.

Net32 Response: Net32 sent the customer a prepaid label to return the product to Net32 for a full refund. We updated the listing to make sure the product detail page has the proper description."
Barb, 11/27/18
4/5 "Good price"
Samuel, 11/26/18
5/5 "Order arrived as expected. Excellent value"
Vojsava, 11/26/18
5/5 "great as described"
pdds, 11/22/18
5/5 "excellent seller. Very professional and trustworthy!!"
Bleekdental, 11/21/18
5/5 "Items received as described, competitive pricing, on time delivery. No hassles.Thanks."
Rgm2, 11/16/18
5/5 "quick ship as described great prices, thanks!"
Alex, 11/12/18
1/5 "This company lies about their billing!!! Be cautious about what they advertise on here and what they bill out! $4.99 advertised verses what they actually charge $11.95, $9.99, etc. DON'T be fooled!!!

Net32 Response: According to DDI Supply, the extra charges were for residential shipping surcharges. Each vendor has their own shipping policies that can be viewed on the vendor's individual page. You can view these policies by clicking on the vendors name on the product detail pages."
Dentist, 11/9/18
3/5 "Took a little longer to ship than i anticipated.

Net32 Response: Apologies for the substantial delay in shipping. The order was placed on 10/10/18. DDI Supply shipped the order on 10/26/18. The package shows delivered on 10/29/18."
lindab, 11/9/18
5/5 "Very fast shipping and processing time."
BCDental, 11/7/18
1/5 "It doesn’t look like the ones in the picture here , It’s just a generic one , would be better if they just have a picture of what they are selling .so you know what you are receiving.

Net32 Response: Net32 notified DDI Supply of the mixup and DDI Supply sent the customer the correct product saying the customer can keep the incorrect product at no charge."
Nora, 11/4/18
5/5 "Exactly what I wanted, at the lowest price, received two days after ordering."
MargaretClair, 10/12/18
4/5 "work good"
john, 10/12/18
5/5 "EXCELLENT PRODUCT"
gomezdental, 10/3/18
5/5 "good price and service"
ROBERT, 10/2/18
3/5 "The first time I ordered that product everything was fline but the second time I wanted to buy it they canceled the order so I’m totally satisfied.
The product is excellent, the problem is the shipping."
Dentalruiztj, 9/30/18
5/5 "Great Experience. Everything came in good condition."
KSAW, 9/20/18
5/5 "GOOD SERVICE!"
DRFLOSS, 9/14/18
5/5 "Came as described"
Lauren, 9/10/18
5/5 "Good"
Buyer, 9/10/18
5/5 "Great product Quality and very fair price"
AKG, 8/25/18
5/5 "Excellent"
Becker, 8/23/18
5/5 "the product was exactly what i wanted, the problem was this company added an extra shipping charge to the products bc it was shipped to my residential address.These extra charged are not posted where the price amts are, instead you need look at the vendor info page. My advice is to check ventors shipping charges first if items are being sent to your residence. However, I must give this company an "A" for correcting the extra shipping charge after the fact, but my advice is to look at all vendors for extra shipping charges before buying products, bc I wil in the future."
Peanut61, 8/22/18
5/5 "Very comparable to gloves we have used, but nearly half the price."
Dr. B DDS, 8/21/18
5/5 "we are totally satisfied with this purchase, customer service was wonderful. There was a mix up on product however when we called them they apologized and drove over with the correct product and exchanged it personally this doesn't usually happen anywhere."
Nancy office manager, 8/21/18
5/5 "good vendor"
yenifer, 8/13/18
5/5 "excellent quality and fast shipping"
SDLELZA, 8/7/18
5/5 "GREAT A+++"
VD4KIDS, 8/7/18
1/5 "BACKORDER

Net32 Response: The order was placed on 8/1/18 and cancelled by the customer on 8/2/18. The product was backordered and the customer could not wait for the backorder to arrive."
MDS, 8/3/18
5/5 "Great company!"
Laurie, 8/1/18
4/5 "longer delivery time."
division, 7/28/18
5/5 "Great product that saves us much time due to the very fast setting of the models!!"
bob@tupelotooth.com, 7/19/18
5/5 "Good"
DocDDS, 7/13/18
5/5 "Quick service. Great prices"
Traycee, 7/9/18
5/5 "love this vendor"
Valley Gal, 7/3/18
1/5 "They billed me more than the fee showing in the order confirmation. And no explaination.

Net32 Response: The extra charge was a residential shipping surcharge. Net32 is covered the cost of the residential surcharge for the customer. Each vendor has their own shipping policies that can be viewed on the vendor's individual page. You can view these policies by clicking on the vendors name on the product detail pages."
J, 6/30/18
5/5 "great product, arrived quickly"
Dr. Mary, 6/29/18
1/5 "I ordered samples of vanilla mint. They sent me Spearmint. I contacted Net32 who said they would contact DDI. I never heard from anyone after I voiced the wrong product was shipped until it was time to "rate my experience".

Net32 Response: Net32 offered to replace or refund. The customer declined."
Kris, 6/22/18
5/5 "Taste is better than others we've had."
dentalgirl, 6/12/18
1/5 "Item was not as described

Net32 Response: Net32 provided the customer with a label to return the product as part of Net32's 30 Day Money Back Guarantee."
RedDental, 6/7/18
5/5 "GREAT!!!!!!"
arenz dental, 6/6/18
5/5 "great"
Ease Dental, 6/5/18
5/5 "I have been ordering from this vendor for a while now and I am very satisfied with the quality. I will continue doing business with them."
BD, 6/4/18
5/5 "Great experience with vendor"
Blu tab, 5/30/18
5/5 "New to this seller, appreciate service."
Michelle, 5/24/18
5/5 "good products"
AFD, 5/23/18
5/5 "great seller"
dr dee, 5/21/18
5/5 "This vendor is great! Always quick and accurate with our orders. When something is out of stock, they send when they say they will"
Erin, 5/14/18
5/5 "Great seller"
Dr.C, 5/9/18
1/5 "They sat on my order then cancelled it saying that I was outside their selling area. BULL####!

Net32 response: We are very sorry that the order was cancelled by DDI Supply. Net32 replaced the order for the customer with another vendor."
go, 5/5/18
5/5 "fast service"
MI DDS, 5/2/18
5/5 "good product and price"
nurse, 4/24/18
1/5 "Order was not even sent in the time frame given, held up by one item on the order. When I did receive the order an item had been previously used (open seal and missing liquid). I am not pleased at all.

DDI refunded the customer for the product. The product apparently was returned by a previous customer that ended back in the vendor's inventory, ultimately being pulled and sent to the current customer. For the inconvenience Net32 had a replacement sent to the customer from Tradent Supply. Net32 notified the customer that Net32 was replacing at no charge to them.

Net32 Response: We apologize for the vendor's issues with this order. Net32 paid for a replacement product to be shipped at no charge to the customer."
Heather, 4/11/18
5/5 "I love this product. Super comfortable. You can wear it when your palms are sweaty it slips right on!"
Rak, 2/21/18
5/5 "Thank you!"
Roya, 2/13/18
4/5 "One star removed for slow shipping of product. However the product is of a beautiful (and functional design), so I am very happy with my purchase."
Ushmi, 2/13/18
5/5 "Good price and quicker than expected."
lzdds, 2/9/18
5/5 "GREAT SAVINGS!"
Dr Bob, 1/25/18
1/5 "I placed an order which was canceled by this supplier stating I am outside of their selling area. They state they deliver to the contiguous United States. They are in Iowa and I am in New Jersey. Be truthful with your policies."
NJDentist, 1/23/18
4/5 "Great price. Authentic product. Fast Shipping."
South Texas Dentist, 1/16/18
1/5 "Ordered on 12/1/17. DDI Supply did not ship . I had to go back to Net32 customer service on 12/18. Part of the order was shipped that day, other part was cancelled ..."
Brian, 12/18/17
5/5 "Good price, quick delivery"
Gimmi80, 11/22/17
1/5 "slow shipping"
DrSK, 10/23/17
5/5 "Good and fast shipping."
Vineet, 9/24/17
5/5 "expedited shipping! Always have been fully satisfied with the products I have ordered from them."
Dr. T, 9/5/17
5/5 "Great prices. Darby has these for double the price."
Atlantis, 8/14/17
5/5 "Back ordered, but eventually got them."
EE, 8/5/17
5/5 "Ease of placement, reasonable priced"
star dental, 7/24/17
5/5 "Fast delivery of product."
Hygienist, 7/21/17
5/5 "Great products, great prices. Fast shipping, product arrived as described. Pretty much all I'm looking for. Thanks everyone!"
Jake, 6/25/17
4/5 "Good"
NK, 6/14/17
5/5 "Was backordered but very pleased with sale, thanks"
Dr S, 5/21/17
4/5 "great price"
krishna7, 5/11/17
5/5 "Great experience with fast shipping. Thanks"
sorin dimitriu, 5/10/17
5/5 "Excellent! i order from here all the time and will continue!"
Cathy, 5/9/17
5/5 "outstanding"
Brilliant Dental, 4/17/17
5/5 "House brand items are great quality."
Mazsy19, 4/14/17
5/5 "fast shipping great prices"
PermianBasinEndo, 3/20/17
5/5 "shipped as promised and no surprise."
Doc, 3/17/17
5/5 "Great vendor, amazing prices and super fast shipping, thank you"
doc, 3/13/17
5/5 "One of the cavicide bottles opened a bit. Not much of the product was lost."
Dr. Fletcher-Stark, 2/16/17
5/5 "Great!!"
marabas, 2/15/17
4/5 "I was initially sent the wrong size adhesive bottle, but after contacting Net32, I was allowed to keep the smaller size bottles (free of charge). I received the other bottle that I ordered very quickly after this mistake took place."
Dr. Allie, 2/8/17
5/5 "Received items ordered in a timely matter and good value."
Rover, 2/4/17
2/5 "Did not ship items in a timely fashion. Had to contact Net32 after 8 days to get company to process order. Net32 staff was good, vendor not.

Net32 Response: We spoke to the owner of DDI Supply who apologized for the delay. He did comment that DDI was short staffed the week of the order and not all orders were updated in a timely manner."
Doc, 1/27/17
3/5 "Product was as ordered but had to wait over 2 weeks to get it. When supply runs low the normal is about 3-5 days to get items from other vendors. Maybe a one-time glitch?!?"
Dentlaw, 1/11/17
5/5 "very fast shipping"
areli, 1/9/17
5/5 "arrived within the specified time and product was as advertised."
naynab, 1/6/17
5/5 "My 1st choice supplier for anything we need!"
PSD-Atlanta, 1/5/17
2/5 "the shipping is too slow.."
gilgamesh, 1/3/17
5/5 "DDI fulfilled my order quickly and accurately. They offered better value than most! I recommend DDI thru Net32 to my peers!"
DrDelon, 12/30/16
5/5 "Great products, great price."
YFD, 12/29/16
5/5 "I am really happy, good product and less expensive"
Deluxe dental, 12/22/16
3/5 "Said it was in stock, then a few days after I ordered was told they were backordered. Took almost a month to get it.

I expected to get the items in a week, not a month."
JDW8, 12/15/16
5/5 "great products, used daily in my office! Awesome pricing!"
Sanchlili, 12/13/16
5/5 "perfect"
ddlt, 12/13/16
5/5 "Love these and they were sent out ASAP!!"
AkronDental, 12/5/16
5/5 "EASY TRANSACTION"
endogamy, 12/1/16
5/5 "Good price and fast shipping."
Bill, 11/22/16
5/5 "ALL NET32 VENDORS ARE EXELLENT LOVE UR WEBSIDE"
merita, 11/7/16
5/5 "Great product at a good price."
Tanne, 11/3/16
4/5 "Good Price for a Great Product"
Travis, 10/28/16
4/5 "We have always had a good experience receiving product from this vendor. The product typically ships out within a few days and any time there have been delays, we've been contacted about it."
Saint Sabrina's, 10/26/16
5/5 "Product was what I ordered and it came quickly."
Dr. SJM, 10/24/16
5/5 "Great seller. Great products."
shahrdds, 10/21/16
5/5 "Reliable and prompt service, product was perfect and just as expected."
DjCass, 10/14/16
5/5 "Great Product!"
TEETHY, 10/4/16
5/5 "keep the good job"
Abdo, 9/23/16
5/5 "The needles I ordered arrived just like I expected in the description. Moderately speed on shipping, and I feel like the customer service has been acceptable. I would continue ordering from this place."
Tooth doc, 9/15/16
4/5 "Fair pricing, quick shipping."
Lissie, 9/13/16
3/5 "Every item ordered came in. Individual boxes were not in great shape. Shipping takes a little longer than expected."
Pybus, 9/12/16
5/5 "Happy with the products received."
Annie, 9/8/16
5/5 "I just started buying from net32, I am very impressed with the customer support. They work to solve any questions you may have. DDI supply has made it very easy to buy the products you need, at a great price. Will be doing more business with DDI Supply.
Thanks
William"
Williamtheconquer, 9/7/16
5/5 "Great seller.
Fast delivery too."
Dr Bob, 9/6/16
5/5 "Got it fast"
Royal Dental, 9/5/16
5/5 "Fast shipment and exactly as described. Thank you!"
kirk94, 8/31/16
5/5 "They are good."
fnoie, 8/22/16
4/5 "They shipped out the items and all was good. But no shipping slip was included to make sure what I ordered was what I received. I had to go back to my own list and compare it next to that. It's the first time I didn't receive a shipping list from the Vendor."
Sam, 8/4/16
5/5 "No problems, order came in a timely fashion and in undamaged packaging"
Peggy, 8/3/16
5/5 "My order came quick and intact."
Michael, 8/1/16
5/5 "Quality and promptly delivered."
Joe, 7/29/16
5/5 "Excellent seller. No issues"
smiledocMA, 7/15/16
5/5 "DDI: their online order confirmation response, their shipping time, was prompt, arriving sooner then my other experience with other net32 vendors. Tha packaging was secure and well protected."
Grateful Dentist, 7/8/16
5/5 "fast accurate order"
kevin, 7/6/16
2/5 "The product I wanted was available so I ordered it than got an email telling me it was not available anymore. Frustrating"
Mandamoe, 7/5/16
5/5 "Great products."
FS, 6/28/16
5/5 "Very efficient."
Florin arhiri, 6/17/16
5/5 "item delivered as described"
robdds, 6/15/16
5/5 "Good seller"
Dr Klop, 6/6/16
5/5 "Impression trays are great"
EH, 5/27/16
5/5 "Repeat order. Processed and shipped quickly."
Prudent buyer, 5/17/16
5/5 "The product was received quickly. Excellent product which moisturizers like no other product at any price. Have used this for 40 years, and it still wonderful formula for dry skin. BUT, it is not greasy."
DaveB, 5/17/16
5/5 "Good deal making supplies more affordable than we were paying previously, improving the bottom line"
Laser Dentists, 5/13/16
4/5 "Came in quickly, been using this product and does great!"
plaza, 5/11/16
5/5 "prompt shipping, items just as described!"
cord, 5/6/16
4/5 "Seller does have great deals, however, don't wait until your inventory is low. Ended up having to order G-Cem from Patterson Dental, almost 2 weeks before I received complete order. Other items came in a timely manor"
Christi, 5/4/16
5/5 "Great prices and fast delivery, A+++++++++++++"
RDH, 4/19/16
5/5 "A simple transaction which was kept that way as it should have been"
Doctopuss, 4/15/16
4/5 "items shipped as stated...."
Kapdent, 4/12/16
2/5 "A few things took awhile to receive but I got most of them on time. Very happy."
Deb Mitchell, 4/11/16
5/5 "GOOD SERVICE"
HS, 4/8/16
5/5 "Net32 is great! They always have what I need, when I need it."
Jason, 4/7/16
5/5 "always a deal"
Boss, 4/1/16
5/5 "Highly recommend as the process was simple , on time and as advertised with almost a 50% discount. Don't let the" Big Box Dental Supply Houses " rip you off of your hard earned money switch to net32 today!!!!"
frank, 4/1/16
5/5 "No problems, Fast and accurate."
smiledocMA, 3/25/16
5/5 "good"
DA, 3/23/16
4/5 "The product came quickly and the packaging was fine. I realize it is a heavy product, and you want to charge for it, but why not be more upfront and add the cost to the product to start with rather than advertise a lower price."
Dr C, 3/21/16
5/5 "Great price and reasonable shipping time. Great seller!"
Jeff, 3/14/16
5/5 "Delivery in a box was so much better to know the product was well protected in shipping. With less chance the product package could have been opened."
steve, 3/3/16
5/5 "Excellent quality, fast delivery, just what I wanted"
zebroni, 3/2/16
5/5 "I am happy with the service and products."
victor, 2/17/16
5/5 "Fast delivery, always what we expect, great price."
NND, 2/16/16
5/5 "Items received in time promised."
Dr. Melton, 2/1/16
5/5 "Items were received in timely manner; packaged well and the liquid disinfectants were double taped to prevent against spillage."
Chris, 11/16/15
2/5 "It was on back order. It took forever.

Net32 comments: Product was ordered August 20th and shipped October 30th. Vendor claims the product was on manufacturer backorder."
acc2th, 11/14/15
5/5 "everything went as I asked being a lay person. no problems"
nan, 11/13/15
5/5 "Very capable seller. Highly recommended."
smiledocMA, 11/4/15
5/5 "Found the items at a price I was happy with."
jazzcrash, 9/27/15
5/5 "Everything came fast and was what was expected. No problems"
Fred, 9/19/15
5/5 "Verry good !!!"
Tien Hoang, 9/14/15
5/5 "Received exactly what was ordered very quickly."
Julie, 8/29/15
5/5 "Products arrived on time and as ordered."
rjwalkerdds, 8/28/15
4/5 "Items were exactly as described, however it took a couple weeks to ship because they were back ordered and this was not clear at the time of purchase."
Kacie, 8/28/15
5/5 "Prompt delivery. Items delivered as expected. Good pricing."
smiledocMA, 8/20/15
5/5 "Excellent. Thank you for the great service."
Dr. V, 7/18/15
3/5 "A bit disappointed on the delivery time it took 3-4 weeks before it was delivered to me. Thanks to the help of Tim one of the customer service here Net32 after the 3rd time I followed up it was finally delivered."
DrstephV, 7/16/15
5/5 "The seller had the best pricing and shipping was quick"
kelly, 6/12/15
5/5 "Another great Net32 company!"
abst4, 5/30/15
5/5 "Item is as ordered."
Dr. S, 5/26/15
3/5 "Item was backordered but vender did not communicate this; I had to contact net32 customer support to ask where my order was. To their credit, they then shipped the one unit they had in stock while waiting for the rest of the units."
flosstron-2000, 5/20/15
3/5 "The two items were not damaged, but were poorly packaged and the individual boxes were quite beat up when I received them. Both packages, which were received about a week apart, both in the same condition."
MDDDS80, 5/20/15
3/5 "My order was in 04/07 and backordered and suppose to ship in 4/14 the seller shipped it after 10 days in 04/24.."
TheTop4884, 5/15/15
1/5 "Took 3 weeks to get the order, then when it arrived, the product was going to expire in 6 months. Being returned now. They promised to send a replacement with a 1 year expiration. We'll see how long it takes for that to happen.
Net32 response: Dr. Jarvis we are sorry for the problem with the Imprint 3 Regular Body Wash expiration date. A return label has been sent and Discount Dent is refunding the charge. Net32 is obtaining product with a more lengthy expiration date and providing to Dr. Jarvis at no charge."
drjjarvis, 4/13/15
4/5 "Kept me informed of all changes in product availability. Product was backordered."
franklinwoman, 4/3/15
1/5 "Time for this vendor does not matter. They promised that the order would ship from IA in about 10 days. It has been over 20 days and I didn't get my order, even after I contacted customer service for this issue.
Net32 response: We are sorry for the delay in receiving the products from your March 16th order with Discount Dent Supply. We did note that all products were received by your office by March 31st, fifteen days from the order date."
mehtar, 4/1/15
4/5 "The products took about a little longer to arrive than some other vendors. but all in all, this is a steady, reliable company."
smiledocMA, 3/31/15
5/5 "great products"
scollinsjr, 3/26/15
5/5 "Good Rates, Quick shipping. LIke it."
DDS, 3/18/15
1/5 "Very slow delivery. The items are usually "pending" for at least 2 weeks before even being shipped. Lots of items that end up being backordered that I would have ordered from somewhere else if I had known."
phosphoric etch, 3/11/15
5/5 "#1"
Jer, 2/21/15
5/5 "excellent service and pr0duct"
BOB, 2/9/15
5/5 "always get fast accurate service !"
BOB, 2/3/15
4/5 "A little slow"
Dcdan, 2/2/15
5/5 "Always on time delivery"
sweetlips, 1/30/15
1/5 "Discount Dent Supply is not nearly as good as the other suppliers I've used via net32. Backordered items list false expected ship dates. Items are often more that 30 days late. We are no longer ordering products from this supplier when possible."
BWX, 1/26/15
5/5 "Perfect , Different Manuf. but Same Quality"
Anass, 1/4/15
5/5 "They work fast and accurately."
drfeelgood, 12/22/14
4/5 "Products came as delivered an promised and priced well.. However, it did take 2 weeks fro all the products to be delivered"
smiledocMA, 12/21/14
3/5 "T bands came 2 month after I placed order, was back ordered. Wish they let us know before I purchased the bands"
Smiles, 12/17/14
5/5 "Net32 is fab with communication, help, response time and information requests!!! Couldn't be better - I rate them A+++++++++++++++++++
And Discount Dent Supply was quick to reply with product supply and shipping information - A++++++++++++++
Prices are fab too! Thanks so much! Will buy again."
LMF, 12/10/14
2/5 "The product was fine and was the best priced among the other vendors. However, it took almost a month to receive it as it was on backorder. When I contacted NET32, I was told it would ship out in a few days but was on backorder for another week and a half - a total backorder of one month. Discount dent supply often has the best prices but orders often remain on backorder consistently."
Pat, 12/1/14
5/5 "great communication and fantastic prices. Recieved exactly the product described within the specified time frame. Will do Business again. Thanks"
Elle Ray, 11/28/14
5/5 "Products always sent in a timely manner. Great vendor!!"
Joyous, 11/26/14
5/5 "Fast delivery and accurate too . Good company"
BOB, 11/7/14
5/5 "Got the items as advertised."
wdckt, 10/8/14
4/5 "Everything was exactly as pictured and not even close to expiration. An item was backordered so it took some time to get the shipment, but I was informed of that from the start."
Smitty, 10/6/14
4/5 "excellent product, and everything was handled perfectly."
Charlie, 10/1/14
3/5 "Great vendor, as long as you don't want acrylic ("Backordered" on every order). Other items were fulfilled as expected."
Tim G, 9/25/14
5/5 "Reliable vender with great shipping turnover."
Betsy, 9/25/14
5/5 "order processed immediately and received on time. Appreciate it!"
SKohls, 9/22/14
3/5 "I had to wait more than 10 days for the items to be shipped to me and after paying for UPS as a carrier they actually send the product via regular mail."
May, 9/3/14
5/5 "No problems with order!"
diruopis, 8/25/14
5/5 "Seems like we received items before they were even scheduled to ship. TY."
Dr. Matt, 8/21/14
5/5 "trying to always watch our budgets...."
Laura, 7/7/14
5/5 "This is my favorite dental pick. I have been using it for years. I first discovered these dandy little picks when they were given to me by my dental hygienist."
Great Smile, 6/30/14
5/5 "These bibs are so cutesy"
sweetlips, 6/25/14
5/5 "very comfortable"
sweetlips, 6/25/14
5/5 "Quick shipment at a good price"
drwoods, 6/20/14
5/5 "Quick shipping and always a great product!"
BIBS, 6/6/14
5/5 "My order cam on time and was exactly what I had ordered."
aplacetosmile, 5/29/14
5/5 "always accurate and on time"
suture, 5/29/14
5/5 "Product came faster than I thought and as advertised."
brickthechick, 5/24/14
5/5 "Great, cheaper priced product!"
EasternDentisry, 5/21/14
5/5 "Good value, fast shipping, accurate fulfillment"
steinway, 5/13/14
4/5 "This came in relatively quick"
Dr Klop, 5/1/14
5/5 "fast and courteous"
steinway, 4/22/14
5/5 "prompt"
dentaldawg83, 4/14/14
5/5 "Items ordered were as described and priced fairly. If items were backordered, email notification was quick and updates were provided. Delivery was also quick."
kk, 4/7/14
5/5 "vERY SATISFIED."
JL, 3/12/14
2/5 "Wrong product and shipping takes awhile"
Dr Klop, 3/3/14
3/5 "The items where what they were supposed to be, but it took over 2 weeks to get them."
aplacetosmile, 2/24/14
5/5 "Easy to order items and very efficient shipping to office after placing order"
David, 2/13/14
4/5 "First time using seller"
Teggiano, 11/11/13
5/5 "Great price!"
Dr Klop, 11/7/13
4/5 "good service"
nicolas, 11/3/13
4/5 "great product and timely shipping"
Chris, 10/31/13
5/5 "The savings alone were enough to brag about. Helping out the smaller businesses with these price reductions is outstanding!!"
Rozan, 7/11/13
4/5 "using this supplier for years, never a problem"
Doc, 6/19/13
5/5 "My order was filled accurately and delivered quickly."
Hawk dentist, 5/9/13
5/5 "Great prices!"
Heather, 4/25/13
5/5 "Shipped quickly. No problems. Good product."
DianeT, 4/9/13
4/5 "Seller has wonderful prices. Items pictured match the product requested and received."
net32fan, 3/30/13
5/5 "AS PROMISED."
DRJ, 2/11/13
4/5 "Once they actually sent items it got here quickly but it took a while actually longer then shipping to get items shipped. Love the cleaning supplies though."
Betty Crocker, 1/19/13
4/5 "Product was back ordered and we had to wait."
Nora, 1/11/13
5/5 "no complaints at all - product was delvered promptly and I'm satisfied wih both the product and the service"
Will, 1/10/13
5/5 "Item as described, fast shipping and handling."
RDH, 12/14/12
4/5 "Discount Dent is a good vendor, and I have never experienced a problem with them. I would order from them again."
RTDental, 12/3/12
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Smart Med Supply

Feedback Rating: 4.4
4.4 stars (296 ratings)
About
We're a 28 year old family owned company based in Iowa. We specialize in passing along the lowest pricing possible on the items you use most, along with same day shipping and superior customer service. We are centrally located in the USA. This helps us get your order to you efficiently, more quickly, and with lower shipping costs on heavy items.
Shipping
Standard shipping $7.95.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Med32 for further information and for orders outside the 48 Contiguous states: (877) 996-3832 or support@med32.com.
Delivery Method
UPS
Payment Methods
MasterCard, Visa, Discover, AMEX
State Tax
Med32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.
MN, OK, PA, IA, RI, SD, AL, AR, CT, DC, ID, IN, KY, NE, NJ, NM, NY, SC, VT, VA, WV, WA, WY.
Additionally, Smart Med Supply is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.
IA.
Contact
Please contact Med32 customer service at (877) 996-3832 or support@med32.com
Return Policy
**All returns must be issued a return authorization number, and contain a copy of either the invoice or NET32 Order Number. Any returns without this information will be disposed of.
All issues relating to packaging, expiration dates, damages or missing goods must be reported within 48 hours of receipt to receive credit.
Products must be in the original packaging, and be returned in re-saleable condition.
Products with expiration dates should have more than 4 months left from the date of return.
Products and/or kits must have original factory seal and cellophane wrappers.
Product is to be carefully packed to avoid damage while in transit.
Equipment items (such as handpieces) that come with a warning label to "not cut or the item is un-returnable" can not be returned if the label is cut.
Defective items must be reported within 14 days of receipt to receive credit. Items returned for reasons other than damage or defect must be approved and be in original package with unbroken seal and will be returned at the shipper's expense with a 15% re-stocking fee.
Other
Items are shipped the same day order is received up until 3pm Central.
Smart Med Supply Product OfferingSmart Med Supply's Weekly Specials | Entire Product Offering
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